Shipping and delivery

Shipped from Bangkok, free

Every rug ships from Bangkok, rolled and wrapped to travel, with a tracking number as soon as it leaves us.

Folded hand-knotted rugs stacked in the showroom

At a glance

  • Free on every rug

    Shipping is free to every country we deliver to, and already included in the price you see. Nothing is added at checkout.

  • Rolled and wrapped

    Each rug is rolled and wrapped to travel.

  • Tracked

    You get a tracking number as soon as your rug leaves us.

  • Customs and duties

    Depending on your country, customs may charge import duty or tax on arrival. If you are not sure what applies, ask us before you order.

Free worldwide shipping

Shipping is free on every rug, to every country we deliver to, and it is already included in the price you see. There is nothing to add at checkout.

Every rug ships from Bangkok, rolled and wrapped to travel. You will get a tracking number as soon as it leaves us. Transit time depends on the destination and the size of the rug; if a particular piece needs longer to prepare, we will tell you before you pay.

Depending on your country, customs may charge import duty or tax on arrival. If you are not sure what applies to you, ask us before you order.

Not sure about your country?

Ask us before you order and we will tell you what to expect.