Trade questions
Can I see more than what is online?
Yes. Only part of our stock is on the website. Send us your brief and we will send photographs and sizes of rugs that fit, including pieces that are not listed.
Can you source a specific size or colour?
Tell us the size, colour and style you need. We will check our stock first and say honestly whether we can find it. If we cannot, a rug can be woven to your size and design, which takes months rather than weeks.
Do you ship to my country?
We ship worldwide, with tracking. Customs duty or tax may be charged on arrival depending on your country, so ask us what to expect before you order.
How do I get trade terms?
Send a trade enquiry with your company, country and the kind of work you do. Trade terms are agreed with each business, and we will tell you what applies once we know your project.
Can I get photos, details or samples?
Photographs, exact sizes and condition notes are sent on request for any rug. If you need something more, ask and we will tell you what is possible.
Are all your rugs hand-knotted?
Yes. Every rug we sell is hand-knotted, and each one is one of a kind. Origin, age, materials and condition are recorded before it is listed.
Can I order several matching rugs?
Every rug is one of a kind, so identical pairs are rare. We can put together a set that works as a group, or talk to you about a custom design.